Effective Date: January 1, 2024

At Green Day Spa, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, use our mobile application, or book our services.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you:

• Book an appointment or purchase a service.
• Register for an account or sign up for our newsletter.
• Participate in surveys, promotions, or special offers.
• Contact our customer support team.

Types of Information

The types of personal information we may collect include, but are not limited to:

• Contact Information: Name, email address, phone number, and physical address.
• Booking Information: Service preferences, appointment dates and times, and health or medical information relevant to our spa treatments.
• Payment Information: Credit/debit card details and billing address (processed securely by our payment partners).

2. How We Use Your Information

Green Day Spa uses the information we collect for the following purposes:

• To schedule and confirm appointments.
• To provide personalized spa treatments and ensure your health and safety during therapies.
• To process payments and manage billing.
• To send administrative information, such as booking confirmations and policy updates.
• To send marketing and promotional communications (you may opt out at any time).
• To improve our services, website functionality, and overall customer experience.

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following situations:

• Service Providers: We may share data with trusted third-party vendors who assist us with payment processing, appointment scheduling, and email communications.
• Legal Obligations: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• Business Transfers: In the event of a merger, sale, or asset transfer, your personal information may be transferred as a business asset.

4. Data Security

We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please remember that no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• The right to access and request copies of your personal data.
• The right to request correction of inaccurate or incomplete data.
• The right to request deletion of your personal data, subject to certain exceptions.
• The right to opt-out of marketing communications at any time.

6. Contact Us

If you have any questions or comments about this Privacy Policy, or if you would like to exercise your rights regarding your personal data, please contact us at:

Green Day Spa
Email: info@greendayspa.com
Phone: +91 9513259968